Caller ID Greetings

Did you know your Genie system allows you to set up custom greetings, and custom call routing, for your callers based on their Caller ID number?

This powerful tool makes your single Genie account act like multiple numbers! For example three different people calling the same Genie number can have three custom call experiences:

  • Your spouse calling from his or her cell phone is sent directly through to follow-me
  • A new business contact hears your full greeting and is offered several options such as connecting the call, leaving a message, or joining a conference
  • Your sports teammate hears this week's practice schedule

Additionally, this can be used to block nuisance numbers from calling your Genie with one click.

Follow these steps to start using Custom Caller ID Greetings today!

  1. Log in to your account at
  2. Click Services
  3. Click Caller ID Greetings
  4. You will see a list of all the caller-ID numbers of people that have called you in numeric order. Each has circle that can be marked to modify, block, or record a special greeting for, as well as you can view a report of all calls from/to that number